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Didobi appointed as independent research consultant to Amazon and Enterprise Nation’s Clicks and Mortar initiative

Enterprise Nation and Amazon launch programme to help small businesses grow on both the high street and online.

More than 100 small online brands given the opportunity to reach customers on the high street for the first time in Clicks and Mortar pop-up shops, in partnership between small business support group Enterprise Nation, Amazon, Direct Line for Business and Square. 

Amazon will help create over 150 full-time apprenticeships at small online businesses through new £1m SME Apprenticeship Fund, while the Amazon Academy training programme will provide free digital training to help grow their sales and boost exports

LONDON – 3rd June 2019 – Enterprise Nation and Amazon today announced the launch of Clicks and Mortar – a new programme to help small businesses grow, both in-store and online. The programme will:

“UK shoppers like to shop both online and in high street stores, and our intention is to help small businesses succeed by combining the best elements of online and high street retail,” said Emma Jones MBE, Founder of Enterprise Nation, which supports over 90,000 of Britain’s small businesses. “This new concept will provide small businesses with the space, technology and support to experience physical retail for the first time, while enabling customers to discover new brands on their local high streets.”

“Small businesses are one of our most important customer groups, and we’re thrilled to work with Enterprise Nation to design a comprehensive package to help entrepreneurs across the UK grow their businesses, both in-store and online,” said Doug Gurr, UK Country Manager, Amazon. “From giving up-and-coming online British brands the chance to experience physical retail, to funding the training of full-time apprenticeships and helping to increase SME exports, Amazon is committed to supporting the growth of small businesses – helping them boost the economy and create jobs across the UK.”

Since opening its stores to smaller, independent sellers nearly 20 years ago, Amazon has been a growth engine for millions of small businesses around the world. In 2000, 3 per cent of physical gross merchandise sales on Amazon came from third-party businesses. By 2018 this increased to 58 per cent, following years of heavy investment in technology, infrastructure and selling tools to help them grow their business. Tens of thousands UK-based small businesses now sell their products on Amazon’s global sites, helping to support more than 80,000 UK jobs and achieving £2.5bn in export sales in 2018 alone.

Clicks and Mortar

Amazon, Enterprise Nation, Direct Line for Business and Square are partnering to open 10 Clicks and Mortar pop-up shops in cities across the UK, with the first shop opening on St Mary’s Gate in central Manchester today. This will be followed by the opening of Clicks and Mortar pop-up shops in Wales, Scotland, the Midlands, Yorkshire and across the South East.

The Clicks and Mortar pop-up shops will provide customers with the opportunity to discover and buy directly from over 100 small businesses – everything from homeware and health and beauty products to food and drink and electronics. The up-and-coming brands have all built successful online businesses and now want to explore physical retail for the first time. They include:

The year-long pilot programme will explore a new model to help online businesses experience the high street, as well as highlighting the benefits of combining in-store and online retail. Didobi, an independent research consultancy has been commissioned to produce a detailed analysis of the impact of the pilot, and will submit its findings to the Government following the call for new ideas to inform the Future High Streets strategy.

Amazon Apprenticeships

Amazon today announced a new £1m Apprenticeship Fund tohelp small or medium-sized business (SME) selling on Amazon upskill their workforce through their own dedicated apprentices. The new investment will help create over 150 digital marketing, business administration and customer service practitioner apprentices who will work full time for SMEs selling on Amazon, to help boost their productivity, sales and exports in the digital age.

Lasting between 15-18 months, apprentices working for small businesses will receive a mix of in-work, online and classroom training. Amazon will also provide specialist training on how to build a successful e-commerce business, how participating SMEs can market and advertise their products to customers and how to sell their products to a global customer base.

The fund is exclusively open to any brand-owning SME registered in England that currently sells on Amazon and has a turnover of less than £1 million.

Amazon Academies

Today also sees the launch of the 2019 Amazon Academy programme – a series of free events across the UK to provide hands-on, practical training to help small businesses succeed in the digital economy, in particular by growing their export sales. Since 2016, the Amazon Academy programme has helped more than 2,500 UK SMEs scale their businesses. The first event in 2019 is taking place at Amazon’s fulfilment centre in Manchester, and will include training sessions from Amazon teams along with independent business, marketing and intellectual property experts.